Mission & Values

MassHousing will confront the housing challenges facing the Commonwealth to improve the lives of its people.

MassHousing will achieve its mission and its business goals through

• Investment in staff development and continuous organizational improvement;
• Innovation and agility in the delivery of responsible lending products, housing opportunities and services; and
• An intense focus on the needs of our customers and the people and communities we serve.

Our Values

The following Values guide the culture of MassHousing into the future:

• Integrity
• Excellence
• Collaboration
• Respect
• Accountability
• Service

Our Leadership Model

MassHousing is committed to fostering an entrepreneurial mindset that focuses on investing in our people, innovation, strategic decision-making and risk management. Our active management model helps us

• Mobilize our teams in Pursuit of the Agency's Vision
• Expect and inspire Excellence throughout our organization
• Create a Learning Culture that is data driven